Frequently Asked Questions

Manner India is a Jaipur-based handcrafted jewelry brand founded by jewelry artist and gemologist Swati Sahu. We create 925 sterling silver jewelry with transparent meenakari enamel — wearable art rooted in Indian craft heritage, designed for celebrations, weddings, gifting and everyday expression.

Meenakari is an ancient Indian art form originating in Jaipur, Rajasthan, where artisans fuse colored enamel onto metal surfaces. At Manner India, we specialise in plique-à-jour meenakari — a transparent enamel technique where light passes through the piece like a stained-glass window, creating a luminous, modern effect unique to our collections.

All Manner India jewelry is crafted in 925 sterling silver — meaning 92.5% pure silver alloyed for strength and durability. Many pieces are finished with high-quality gold plating. Every piece carries an anti-tarnish coating so your jewelry stays beautiful longer with minimal care.

Every single Manner India piece is handcrafted by skilled karigars in Jaipur. We do not use bulk manufacturing. Each jewel is made slowly, with intention — where precision and detail take the time they deserve.

Yes — lightweight wearability is a core design principle at Manner India. Despite their detailed craftsmanship, our pieces are designed to be comfortable for all-day wear, making them ideal for long wedding celebrations, travel and festive events.

Yes — bespoke design is at the heart of what we do. You are the centre of the design process. Together with Swati, you co-create a piece entirely unique to you — your story, your occasion, your vision. Book a private consultation to begin.

Custom and bespoke orders typically take 3 to 4 weeks from the date of design confirmation. This includes design consultation, handcrafting, quality checks and packaging. We recommend beginning your custom order at least 6 weeks before your occasion to allow comfortable lead time.

You can begin your custom order by booking a private consultation with Swati through our contact page, or by calling or WhatsApp-ing us at +91 9252919191. We offer both in-person consultations at our Jaipur studio and remote consultations for customers worldwide.

Yes — personalisation is available across select collections, including our Insignia range of bespoke cufflinks and men's accessories. Monograms, initials and custom motifs can be incorporated. Speak to us during a consultation to explore what is possible for your specific piece.

Yes — Manner India ships worldwide. We have customers in India, the UAE, the United Kingdom, the United States, Australia and across Europe. International shipping rates and estimated delivery times are calculated at checkout.

Yes — we offer free shipping on all orders delivered within India. Orders are dispatched from our Jaipur studio within 1 to 2 business days using registered third-party courier partners.

Within India, orders are dispatched within 1 to 2 business days and typically arrive within 3 to 7 business days. International delivery usually takes 7 to 14 business days after dispatch. Custom and bespoke orders ship after the 3 to 4 week crafting period.

Expedited delivery is not available as a standard checkout option. However if you need a piece urgently, please contact us at info@mannerindia.in or +91 9252919191 and we will do our best to accommodate you. Additional charges may apply.

As our jewelry is handcrafted to order, we do not offer returns. However, we offer exchanges within 48 hours of delivery in the event of a manufacturing defect or the wrong item being delivered. Please contact info@mannerindia.in with photographs of the issue within 48 hours of receiving your order. Items must be unused, unworn and unaltered to be eligible for exchange.

If your piece arrives damaged in transit, please photograph the damage immediately and contact us at info@mannerindia.in or +91 9252919191 within 48 hours of delivery. We will arrange an exchange or repair at no cost to you.

Cancellation requests must be made within 24 hours of placing your order. After this point we are unable to recall the shipment. Customized and personalized orders cannot be cancelled once design has been confirmed and crafting has commenced.

Store your piece in the box or pouch provided, away from direct sunlight and moisture. Remove before swimming, bathing or applying perfume. Gently wipe with a soft dry cloth after wearing. Avoid contact with harsh chemicals, lotions or cleaning agents. Your piece carries an anti-tarnish coating for lasting shine.

Sterling silver can tarnish with exposure to air, moisture and chemicals over time — this is natural. Manner India pieces carry an anti-tarnish coating that significantly slows this process. With proper care and storage, your piece will retain its luster for years. If tarnishing occurs, a gentle polish with a silver cloth will restore the shine.

Swati Sahu is the founder, lead designer and gemologist behind Manner India. A formally trained jewelry artist and goldsmith based in Jaipur, Swati created Manner India to design pieces that feel personal, intentional and rooted in Indian artistry. She personally oversees every design and consults directly with customers on custom orders.

Manner India is based in Jaipur, Rajasthan — the historic heart of Indian jewelry craft. Our studio is available for private appointments. We also serve customers globally through our online store at mannerindia.in.

Manner India pieces are available through select curated boutiques in Jaipur, Goa and Dubai, as well as on leading luxury fashion platforms. Visit our blog for our full stockist guide.